Refund and Return Policy
Effective Date: February 02, 2026
At Fashion Fundamentals LLC, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help. Please review our Refund and Return Policy carefully before making a purchase.
1. Business Information
Fashion Fundamentals LLC
2653 Euclid Heights Blvd Apt 18
Cleveland Heights, OH 44106, USA
Email: info@fashionfundamentals.site
Phone: +1 (216) 358-2859
2. Return Eligibility
We accept returns on eligible items within 30 days of the delivery date.
To qualify for a return:
- The item must be unused, unworn, and in its original condition
- Tags and original packaging must still be attached
- The item must not show signs of wear, washing, damage, or alteration
- Proof of purchase or order confirmation is required
We reserve the right to refuse returns that do not meet these conditions.
3. Non-Returnable Items
The following items are generally not eligible for return:
- Final sale or clearance items
- Gift cards
- Personalized or customized products
- Intimate or hygiene-related items where applicable
- Items returned without original packaging or tags
4. Return Process
To initiate a return, please contact us at:
Email: info@fashionfundamentals.site
Please include:
- Your order number
- The item(s) you wish to return
- Reason for the return
- Photos if the item is damaged or incorrect
Once your request is reviewed, we will provide return instructions.
5. Return Shipping
Customers are generally responsible for return shipping costs unless:
- The item received was damaged
- The wrong item was shipped
- The product arrived defective
We recommend using a trackable shipping service, as Fashion Fundamentals LLC is not responsible for lost or undelivered return packages.
6. Refunds
After we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved:
- Refunds will be issued to the original payment method
- Processing times may vary depending on your payment provider
- Please allow several business days for the refund to appear in your account
Shipping charges are generally non-refundable unless the return is due to our error.
7. Exchanges
We may offer exchanges for eligible items depending on product availability.
If you would like to exchange an item for a different size or product, please contact us before returning the original item.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please provide:
- Your order number
- Photos of the item and packaging
- Description of the issue
We will work to resolve the issue as quickly as possible.
9. Order Cancellations
Orders may only be canceled before they have been processed or shipped.
Once an order has been shipped, it can no longer be canceled and must follow the standard return process.
10. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card company or payment provider
- Contact your bank, as processing times may vary
If you still have not received your refund after several business days, please contact us at:
11. Changes to This Policy
Fashion Fundamentals LLC reserves the right to update or modify this Refund and Return Policy at any time without prior notice.
Any changes become effective immediately upon posting on this page.
12. Contact Information
If you have questions regarding this Refund and Return Policy, please contact us:
Fashion Fundamentals LLC
Email: info@fashionfundamentals.site
Phone: +1 (216) 358-2859
Address: 2653 Euclid Heights Blvd Apt 18, Cleveland Heights, OH 44106, USA